Trixeva

Terms of Service

Last updated: July 20, 2026

These Terms of Service (the “Terms”) govern your use of the services provided by Trixeva (“Trixeva,” “we,” “us”). By contacting us, purchasing a service, or using a service, you agree to these Terms and to the Service Schedule that applies to what you buy.

What’s in here

General Terms

1. Our services & your agreement

Trixeva provides website design and hosting, advertising & marketing management, and messaging automation for small businesses. Each service is also governed by its Service Schedule below. The specific scope, deliverables, timeline, and price of any engagement are agreed between you and Trixeva in a proposal, order, or checkout before work begins. Where a Schedule conflicts with these General Terms, the Schedule controls for that service.

2. Payment & billing

Payments are processed securely by our third-party payment processor (Stripe). One-time fees (such as setup or build fees) are due before work begins. Recurring fees are billed monthly in advance and continue until you cancel. You authorize us to charge your payment method on file for all fees you agree to. Prices are exclusive of any applicable taxes. If a payment fails, we may pause or suspend the service until payment is resolved.

3. Cancellation & refunds

You may cancel a monthly service at any time; cancellation takes effect at the end of your current billing period, and you will not be billed for the following period. We do not provide refunds for partial months. One-time and setup fees are non-refundable once work has begun. Details specific to each service are in its Schedule.

4. Text messaging

Where you or your customers opt in, messages are sent related to the relevant inquiry or service. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent to receive texts is not a condition of purchase. Text messaging originator opt-in data and consent will not be shared with any third parties.

5. Your responsibilities

You agree to provide accurate information, to use our services lawfully, and that you own or are authorized to use all content, materials, and data you provide to us. You are responsible for the content and accuracy of the business information you supply.

6. Intellectual property

Subject to full payment, you own the final deliverables created specifically for you as described in the applicable Schedule. Trixeva retains ownership of its own pre-existing tools, software, frameworks, and know-how used to deliver the services. We may reference your business and non-confidential work in our portfolio unless you ask us in writing not to.

7. Disclaimers

Our services are provided “as is” and “as available.” We do not guarantee specific results, revenue, rankings, leads, or uninterrupted or error-free operation. Services may depend on third-party providers whose availability we do not control.

8. Limitation of liability

To the maximum extent permitted by law, Trixeva is not liable for any indirect, incidental, special, or consequential damages, or for lost profits or revenue. Our total liability arising out of or relating to the services is limited to the amount you paid to Trixeva for the applicable service in the three (3) months before the event giving rise to the claim.

9. Indemnification

You agree to indemnify and hold Trixeva harmless from claims, damages, and expenses arising out of the content, materials, offers, or customer data you provide, and out of your use of the services in violation of law (including marketing and text-messaging laws) or these Terms.

10. Term, changes & governing law

These Terms remain in effect while you use our services. We may update these Terms from time to time; material changes will be reflected by the “Last updated” date, and continued use means you accept them. These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws rules.

Trixeva is not a law firm and these Terms are a plain-language starting point. For your protection, have a licensed attorney review them, especially the messaging (Schedule C) and billing provisions, before relying on them.

11. Contact

Questions about these Terms? Email yusufhussan786@gmail.com.

Schedule A: Web Design & Hosting

This Schedule applies when you purchase website design and hosting from Trixeva. It adds to the General Terms above.

A1. Fees

Web design is billed as a one-time design & build fee plus an ongoing monthly hosting & maintenance fee. The build fee covers the design and development of your site. The monthly fee covers website hosting, keeping your site online, uptime monitoring, security updates, and minor content updates. The specific amounts are agreed in writing before work begins.

A2. Hosting

While your monthly hosting subscription is active, Trixeva hosts and keeps your website live. If the monthly hosting subscription is cancelled or unpaid, your website may be taken offline. On request, we will provide an export of your site’s content so you can migrate it elsewhere. You are responsible for your own domain name registration and renewal unless we agree otherwise in writing.

A3. Revisions & timeline

The build includes a reasonable number of revision rounds as agreed in your proposal (typically up to two rounds). Additional revisions or new scope are billed separately. Timelines are estimates and depend on you providing content, feedback, and approvals promptly.

A4. Ownership

Upon full payment of the build fee, you own the final website design and the content created specifically for you. Trixeva retains ownership of underlying frameworks, code libraries, and reusable components. Major redesigns after launch are quoted separately.

Schedule B: Ads & Marketing

This Schedule applies when you purchase advertising or marketing management from Trixeva. It adds to the General Terms above.

B1. Fees & ad spend

Marketing is billed as a monthly management fee. Advertising spend paid to platforms (such as Google or Meta) is separate from our management fee and is your responsibility, whether billed directly to your account by the platform or passed through by us as agreed. Trixeva is not responsible for changes to platform pricing, policies, or fees.

B2. No guarantee of results

Advertising and marketing outcomes vary and depend on many factors outside our control. Trixeva does not guarantee any specific number of leads, sales, conversions, rankings, return on ad spend, or other results.

B3. Account access & ownership

You grant Trixeva access to the advertising and analytics accounts needed to run your campaigns. You retain ownership of your accounts, audiences, and data. On cancellation, we remove our access and campaigns we manage may be paused.

B4. Your content & compliance

You are responsible for the truthfulness of the offers, claims, and creative you approve, and for compliance with applicable advertising rules and platform policies.

B5. Cancellation

Marketing management is month-to-month. You may cancel at any time effective at the end of the current billing period.

Schedule C: AI Automation

This Schedule applies when you purchase a messaging or AI automation product from Trixeva. It adds to the General Terms above.

C1. Fees

Automations are billed as a monthly subscription fee, as shown at checkout, with no setup fee. Reasonable messaging and AI usage is included; unusually high volume may be subject to additional third-party costs, which we will discuss with you before they apply.

C2. Text messaging & your compliance responsibilities

For any automation that sends text messages, you are the sender of record and are responsible for compliance with all applicable laws, including the Telephone Consumer Protection Act (TCPA) and carrier rules. You represent that you have obtained valid opt-in consent from each contact you message and that your message content is lawful. Trixeva provides compliance tools (such as STOP/HELP handling, opt-out tracking, and quiet hours), but you are responsible for how the service is used and for the content you send.

Text-message law carries real penalties per message. Make sure you have genuine opt-in consent from every contact before messaging them.

C3. Customer data

To provide the service, Trixeva processes the customer contact data you provide or collect through the service, solely to operate the automation on your behalf. You are the owner and controller of that data. We do not sell it or share it with third parties except the providers needed to deliver the service (such as messaging, email, and AI providers).

C4. Third-party providers & availability

The service relies on third-party providers (for example, for text messaging, email, and AI). We use reasonable efforts to keep the service available but do not guarantee uninterrupted operation and are not liable for third-party outages or changes.

C5. Cancellation & data

Your subscription is monthly and you may cancel at any time effective at the end of the current billing period. On request we will provide an export of your data, and we will delete your data within a reasonable period after cancellation unless we are required to retain it.

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